Telehealth Sessions

What is the process for getting therapy?

Our sessions together are via telehealth, using a computer, phone, or tablet on a HIPAA secure platform called Theraplatform.  Once I receive your inquiry, I will respond within one business day.  I do like to speak on the phone first to make sure we are a good fit.  After we speak and set up a time to meet, I will ask you to complete the required paperwork.  Next, I will send you an email invite to Theraplatform for you to establish an account.  For each telehealth appointment we have you will receive an email with a link to Theraplatform to enter the virtual waiting room.  I will connect on my end and then we will be able to see each other.  I recommend using headphones, creating privacy, and making sure you have a good internet connection for your session.  A good internet connection may include being directly connected to your router or being close to the source of your WIFI. Finally, if you need to message me, I use a HIPAA secure App called Signal, which is free from both the Apple and Android App stores. Simply open Signal, search for my name, and message me. I will be using Signal to send you appointment reminders.

Enter my theraplatform room

Call me at 301-793-1520 for a free phone consultation or to schedule an appointment.
You may also email me at JulieKotler@palettepartners.com